Transforming Leadership for Employee Retention and Experience
Background Leadership 101 & Certification Programs
Explore our leadership programs designed to empower managers and create a positive work environment. We'll discuss the challenges small businesses face and the solutions we offer.
The Challenge
High employee turnover costs
Businesses face significant costs, averaging $15,000 per employee
Poor leadership impact
A leading cause of employee dissatisfaction and attrition
Small business challenges
Unique obstacles in fostering effective leadership and retaining talent for businesses with 15-200 employees
The Solution
Background Leadership 101
A foundational leadership program focusing on Servant Leadership, team cohesion, and customer service excellence.
Background Leadership Certification
A continuation program with one-on-one coaching to enhance leadership proficiency and long-term employee loyalty.
Program Overview
Background Leadership 101
- In-person facilitation
- Personality and skills assessments for team cohesion
- SERVE™ customer service model training
- One individual follow-up coaching session
Background Leadership Certification
- Five one-on-one coaching sessions
- Focus on conflict resolution, emergency planning, and a Capstone project to demonstrate leadership mastery
Key Features
Servant Leadership Principles
- Supporting and enabling front-line staff
- Building trust and fostering growth
Crucial Conversations Training
Managing high-stakes discussions with emotional intelligence
Emergency Management Skills
Planning for unexpected challenges with clear protocols
Personalized Coaching
Tailored development through one-on-one sessions
Impact on Employee Retention
1
2
3
4
1
30% Improvement
Combined programs
2
20% Improvement
101 program
3
Stronger Relationships
Reduced turnover costs
4
Employee Support
Validated and motivated
Leadership programs significantly improve overall employee retention, with the 101 program showing a 20% improvement and the combined programs reaching 30%. This leads to stronger manager-employee relationships, reducing turnover costs and enhancing team morale. Under skilled leaders, employees feel supported, validated, and motivated.
ROI Analysis
$550
101 Program Cost
Per manager*
$1000
Certification Cost
Per manager
$322.5K
101 Program Savings
Annual savings (ROI = 2,726%)
$483.7K
Combined Savings
Annual savings (ROI = 1,404%)
Based on a small business with ~107 employees, both programs yield significant financial returns while improving workplace culture. The stand-alone 101 Program saves $322,500 annually, while the Combined Programs save $483,750 annually.
*Group pricing options available for additional savings
**Actual results not guaranteed. Numbers based on real client feedback**
Employee Experience Benefits
1
Enhanced Communication
Foster trust and transparency through improved feedback processes
2
Positive Work Environment
Managers trained in conflict resolution create a harmonious atmosphere
3
Employee Value
Regular engagement and recognition make employees feel appreciated
4
Higher Job Satisfaction
Improved team dynamics lead to increased overall satisfaction
Why Invest Now?
1
Cost of Inaction
High turnover rates, low morale, and reduced productivity
2
Long-term Benefits
Investing in leadership development ensures stability, growth, and competitive advantage
3
Tailored for Small Businesses
Maximize impact at an affordable cost
Try out the Movement Toward Better Leadership!
Give it a try!
Click the button below to schedule a personal training
Reasonably Priced
$200 gets you a personal training, a workbook and a copy of our eBook "Background Leadership"!
Let's build a stronger future together!