Transforming Leadership for Employee Retention and Experience
Background Leadership 101 & Certification Programs
Explore our leadership programs designed to empower managers and create a positive work environment. We'll discuss the challenges small businesses face and the solutions we offer.
The Challenge
High employee turnover costs
Businesses face significant costs, averaging $15,000 per employee
Poor leadership impact
A leading cause of employee dissatisfaction and attrition
Small business challenges
Unique obstacles in fostering effective leadership and retaining talent for businesses with 15-200 employees
The Solution
Background Leadership 101
A foundational leadership program focusing on Servant Leadership, team cohesion, and customer service excellence.
Background Leadership Certification
A continuation program with one-on-one coaching to enhance leadership proficiency and long-term employee loyalty.
Program Overview
Background Leadership 101
- In-person facilitation
- Personality and skills assessments for team cohesion
- SERVE™ customer service model training
- One individual follow-up coaching session
Background Leadership Certification
- Five one-on-one coaching sessions
- Focus on conflict resolution, emergency planning, and a Capstone project to demonstrate leadership mastery
Key Features
Servant Leadership Principles
- Supporting and enabling front-line staff
- Building trust and fostering growth
Crucial Conversations Training
Managing high-stakes discussions with emotional intelligence
Emergency Management Skills
Planning for unexpected challenges with clear protocols
Personalized Coaching
Tailored development through one-on-one sessions
Impact on Employee Retention
1
2
3
4
1
30% Improvement
Combined programs
2
20% Improvement
101 program
3
Stronger Relationships
Reduced turnover costs
4
Employee Support
Validated and motivated
Leadership programs significantly improve overall employee retention, with the 101 program showing a 20% improvement and the combined programs reaching 30%. This leads to stronger manager-employee relationships, reducing turnover costs and enhancing team morale. Under skilled leaders, employees feel supported, validated, and motivated.
ROI Analysis
$550
101 Program Cost
Per manager*
$1000
Certification Cost
Per manager
$322.5K
101 Program Savings
Annual savings (ROI = 2,726%)
$483.7K
Combined Savings
Annual savings (ROI = 1,404%)
Based on a small business with ~107 employees, both programs yield significant financial returns while improving workplace culture. The stand-alone 101 Program saves $322,500 annually, while the Combined Programs save $483,750 annually.
*Group pricing options available for additional savings
**Actual results not guaranteed. Numbers based on real client feedback**
Employee Experience Benefits
1
Enhanced Communication
Foster trust and transparency through improved feedback processes
2
Positive Work Environment
Managers trained in conflict resolution create a harmonious atmosphere
3
Employee Value
Regular engagement and recognition make employees feel appreciated
4
Higher Job Satisfaction
Improved team dynamics lead to increased overall satisfaction
Why Invest Now?
1
Cost of Inaction
High turnover rates, low morale, and reduced productivity
2
Long-term Benefits
Investing in leadership development ensures stability, growth, and competitive advantage
3
Tailored for Small Businesses
Maximize impact at an affordable cost
Join the Movement Toward Better Leadership!
Empower Your Managers
Provide the tools they need to lead effectively
Improve Your Organization
Enhance employee retention, experience, and organizational success today
Let's build a stronger future together!
